We are here to help you
We consider support to be a vital part of our offering. Only with a well-functioning platform and eMabler support, our customers can scale their business and satisfy customers’ needs.
SUBMIT A TICKET
KNOWLEDGE PORTAL
CONTACT SUPPORT
support (at) emabler.com
Support levels
When the platform or a product has an error, it is important that the process is transparent, reacts fast and our customers can follow the process and rely on the resolution.
The full description of each support level can be found in our Service Description.
BRONZE
SILVER
GOLD
PLATINUM
eMabler support
When the platform has an error, it is important that the process is transparent, reacts fast and eMabler’s customers can follow the process and rely on the resolution. Select support level suitable for your needs. However, support is not only making sure that the platform operates correctly, but it is also about training users to use it effectively and have a possibility to give feedback to our product development. Our support ticketing system is used to report and follow the progress of a ticket. It uses the highest security measurements to protect data, the platform and users. Ask your user rights from eMabler!
You can access the API documentation here: API description
You can access the API documentation here: API description
HOW DO I START WITH EMABLER APIS?
- You start with the API:s by requesting a test account thru our support portal
- Get your eMabler environment set (we also offer a free version for development teams)
- Get your API key
- Get to know our API documentation
- Start integrating!
- Create an environment by clicking here
- Configure your chargers to connect to eMabler CPMS (If you don’t know how – we’ll help you!)
- Add charging users and register their charging tokens from our easy UI
- Generate monthly reports to base your billing on
- You are ready to run your EV charging business!
Get in touch with us through our support center and we will help you.